Frequently Asked Questions
Can I bring my own liquor from home onboard?
There are no hard liquor, beer, or other non-alcoholic beverages allowed onboard the ship. You may bring wine or champagne on boarding day and it is limited to two, 750ml bottles per stateroom and may be subjected to an additional cost if consumed in public.
What documents will I need to travel?
We highly recommend guest sail with their valid US Passport book.
Note: It is important to check the expiration date on your passport to confirm that it will still be valid at least six (6) months after your travel dates.
U.S. citizens on closed-loop cruises (cruises that begin and end at the same port in the U.S.) may use your official government-issued Birth Certificate and a supporting government-issued Photo ID, denoting photo, name and date of birth, if you do not have a valid US Passport. BOTH documents must match the name on your reservation. Otherwise, it may result in delay or possible denial of boarding. A “birth certificate” is issued by a government agency (federal, state, county, city, etc.). This document is legal proof of citizenship that can be used by U.S. citizens for certain international travel. For states that have a “short form” and “long form”, whichever document is government issued with the guest’s full name, birth date and US birthplace (city and state), is acceptable. A “birth notice” or “Certificate of Live Birth” issued by a hospital or other type of medical facility but it is not an approved travel document.
Non-US Citizens will require a passport and the necessary visa for entry into the United States.
No refunds will be given to individuals who fail to bring proper documentation.
Should I purchase travel insurance?
Cabin Adventures and Bliss strongly recommend travel insurance for travelers. A Lifestyle vacation can become costly and it will give you peace of mind and cover the cost of unforeseen circumstances.
There are many circumstances that could arise after the planning and purchase of your adult vacation. Unexpected travel delays, lost baggage, trip interruption or other events could cause you to have to cancel your vacation. The lost of valuable items can never be replaced; but obtaining travel insurance will cover the cost of all unforeseen circumstances that may arise.
There are a lot of problems that can arise on the way to your cruise or during the cruise itself, you want to make sure you’re protected. It’s wise to invest in your vacation with the purchase of travel insurance
Can I check in online?
Yes. Checking in online will make the check-in process run more smoothly and ensure you have all the required documents for traveling. You are able to check in online between 45 days and up to 72 hours before your sail date.
What if I did not check in online?
If you did not check in online, you will be required to do so at the pier at least 2 hours prior to sail away.
How do I pay for onboard expenses?
The cruise ship operates on a cashless basis and all purchases are charged to your Onboard Expense Account tied to your credit card that you set up at the time of check in. If need be, you can change the credit card tied to your onboard account on ship.
When can I board the ship?
When you check in online, you are able to select a boarding time. This time will then be specified on your SetSail Pass, or Guest Vacation document. Please pay special attention to that time because the port will not allow you to board the ship before it is ready. Typically all guests are not able to board the ship prior to 11:30 am.
Will I receive the same loyalty status amenities on a charter that I would on a regular sailing?
No. Unfortunately, not all Captain’s Club and Crown & Anchor loyalty status amenities are included on a charter cruise as they would be on a regular sailing.
Will I receive my Crown & Anchor membership perks?
The following is valid for Bliss charters on Royal Caribbean ships.
Pinnacle Club Members will receive the following perks:
- Priority embarkation and debarkation
- Access to Concierge Club (Suite Lounge for Oasis Class ships) and Diamond Club
- Access to Chops breakfast
- VIP Pool Deck Seating / For Oasis Class ships, access to Suite Sun Deck
- 6 daily drink vouchers up to $14 each (except Starbucks and Bionic Bar)
- Priority Access to Theater & Ice Shows. For Oasis Class ships, Aqua Theater Events.
- Internet – one device per member
- Access to Suite Only area on Labadee
- One complementary wash ($34.99) and fold laundry
- Regular nightly Crown & Anchor points earned based on cabin category
Diamond Plus Members will receive the following perks:
- Access to Diamond Club
- 5 daily drink vouchers up to $14 each (except Starbucks and Bionic Bar)
- Priority Access to Theater & Ice Shows. For Oasis Class ships, Aqua Theater Events.
- Regular nightly Crown & Anchor points earned based on cabin category
Diamond Members will receive the following perks:
- Access to Diamond Club
- 4 daily drink vouchers up to $14 each (except Starbucks and Bionic Bar)
- Regular nightly Crown & Anchor points earned based on cabin category
Gold, Platinum, and Emerald Members will receive the following perks:
- Regular nightly Crown & Anchor points earned based on cabin category
Will I receive my Captain’s Club membership perks?
The following is valid for our charters on Celebrity ships.
Zenith Members will receive the following perks:
- Premium drink package
- Complimentary internet (one device)
- One bag of laundry per person
- Regular nightly Captain’s Club points based on cabin category.
Elite Plus Members will receive the following perks:
- 3 complimentary drinks per day between 5 pm and 7 pm, from the complimentary drink menu (all bars except for Martini Bar)
- 240 complimentary internet minutes
- Regular nightly Captain’s Club points based on cabin category.
Elite Members will receive the following perks:
- 2 complimentary drinks per day between 5 pm and 7 pm, from the complimentary drink menu (all bars except for Martini Bar)
- Regular nightly Captain’s Club points based on cabin category.
All other members will receive the following perks:
- Regular nightly Captain’s Club points based on cabin category.
What amenities do I receive if I’m booked in a suite?
Unfortunately, not all suite amenities are included on a charter cruise as they would be on a regular sailing. Please talk to your travel agent about the specific suite amenities for your sailing and class of suite.
What do I do if I lost/forgot something onboard?
For information on lost items while aboard, please call (800) 256-6649 and choose option 2.
What types of excursions are offered?
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- Adventure tours such as horseback riding, mountain biking, parasailing, rain forest hiking, and 4×4 off-roading.
- Beach and Water Adventures such as whitewater rafting, glass-bottom boat tours, romantic sunset cruises, deep-sea fishing, kayaking just to name a few.
- Golfing
- Sightseeing and/or City Tours
- And so much more…
Is Internet access available on the ship?
Yes. You are able to purchase internet packages that can be used through Wi-Fi n your personal devices.
What items are not allowed on a cruise ship?
For the safety of our guests and crew, there are certain items that are not allowed on board. If these are found, they will be confiscated. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned. Prohibited items are at the discretion of the Chief Security Officer and the Staff Captain and include, but are not limited to:
- Illegal drugs and substances
- Candles, incense, coffee makers, clothes irons, travel steamers and hot plates (Items that generate heat or produce an open flame. This includes heating pads, clothing irons, hotplates, candles, incense and any other item that may create a fire hazard. NOTE: The only exception to this policy are curling irons and hair straighteners. Matches and normal lighters are allowed onboard. However “torch lighters” and novelty lighters that look like guns are not allowed onboard. Torch lighters emit a powerful concentrated flame, and are therefore prohibited.)
- Electrical extension cords
- Firearms and ammunition, including realistic replicas
- Sharp objects, including knives and scissors*
- Self-defense, including handcuffs, pepper spray, and night sticks
- Alcoholic beverages** (Note: Alcoholic beverages that are purchased in ports of call or from shops onboard will be stored by the ship and delivered to you on the last day of the sailing.)
Please refer to the cruise line’s website for the complete list of prohibited items.
* Personal grooming items such as safety razors are allowed. Scissors with blades less than four inches are allowed.
** Two bottles of wine per stateroom are allowed on embarkation day, subject to corkage fees.